Technical Consulting & Solution Engineering
Prativ offers end-to-end comprehensive solutions based on deep technical expertise and hands-on support throughout every machining application.
Custom Application Engineering
Prativ’s sales and service engineers collaborate directly with clients—reviewing drawings, process specifications, and production requirements—to identify, source, or custom-order the optimal abrasive or diamond tool solutions from its principal partners. Each engineering proposal is backed by data-driven analysis and ROI projections.
Training & Process Optimization
A standout feature is on-site or remote operator training. This includes best practices for abrasive tool use, safe equipment operation, and maintenance routines that maximize tool life and workplace safety.
After-Sales Support & Spare Parts
Rapid access to technical assistance, replacement parts, and process audits are essential for India’s manufacturing sector. Prativ’s localized support team offers:
Scheduled maintenance and calibration for dressing units, spindles, or customized assemblies, Troubleshooting and failure analysis for critical grinding and dressing operations
Inventory/Supply Chain Logistics
Prativ assists clients in inventory planning and just-in-time delivery, leveraging established relationships with its European principals. Custom consignment stock arrangements streamline production supply chains.
After-Sales Support
After-sales support is a cornerstone of Prativ with an average response time of 24-48 hours including value-added services such as troubleshooting, maintenance contracts, and spare part supply.